General Questions
Q: What are your showroom opening hours? A: We are open Monday to Friday, 10:00 am – 6:00 pm. Visits are by appointment only.
Q: How long is the Cocoon’s lifespan? A: Much like a car, the Cocoon typically lasts between 5 to 15 years, depending on your frequency of use and regular maintenance.
Q: What options does O2genes offer? A: Clients can purchase or rent a Cocoon®, or book a session to experience it firsthand with us.
Q: Can we rent a hard-shell cocoon? If not, why? A: Due to logistical challenges, the hard-shell cocoon is only available for purchase, not for rent.
Q: Where is our Cocoon® made? A: Our Cocoons® are proudly designed and assembled in Singapore.
Q: What is the lead time to order a Cocoon®? A: Typical lead time is 3 to 4 months. If you are looking to rent, we will need to check current availability.
Q: Is the Cocoon® customizable? A: Yes. You can customize the exterior and interior colours.
Q: What Is The Main Difference Between 1.5 ATA And 1.99 ATA? A: While 1.5 ATA Is Ideal For General Wellness, Standard Recovery, And Boosting Cognitive Function, The Higher 1.99 ATA Pressure Acts As A High-Performance, Deep-Recovery Accelerator. However, If You Are More Comfortable With Lower Pressure, You Can Simply Do More Sessions To Achieve The Same Optimal Results.
Hyperbaric Oxygen Therapy (HBOT) — Session Basics
Q: I have certain health conditions. Can I still do HBOT? A: Please feel free to contact us in advance, or visit our showroom where our team will conduct a quick health screening with you to ensure you are fit for the session.
Q: What do I need to prepare before the session? A: Just bring yourself in comfortable clothing! We will handle the rest and guide you through the entire process before you begin.
Q: How long is each session? A: You can choose between a 60-minute or 90-minute session.
Q: Will I feel any discomfort during the session? A: You might feel a slight pressure in your ears, similar to the sensation when an airplane is taking off or landing. Don’t worry—our team will be right there to assist you and ensure you have total peace of mind throughout.
Q: What will I feel after my first session? A: Many of our clients report an immediate improvement in their sleep quality after just one session. However, based on research and studies, experiencing the full benefits typically takes between 20 to 60 sessions, depending on your personal health goals.
Q: Can I operate the Cocoon® when I am alone at home? A: Yes, the Cocoon® is fully designed for safe, easy, and independent self-operation.
How It Works & Wellness Benefits
Q: How does the oxygen concentrator work with the HBOT Cocoon®? A: The oxygen concentrator filters out nitrogen from the ambient room air to deliver a continuous stream of 93%±3% pure oxygen directly into the cocoon.
Q: Do I have to use an oxygen mask inside the Cocoon? A: Yes. We provide a comfortable headset. While the cocoon itself is pressurized, the ambient air inside sits at a standard 21% to 23% oxygen level. Wearing the headset ensures you are directly breathing the optimized 93%±3% oxygen concentration.
Q: How does HBOT support the body’s natural anti-inflammatory response? A: Physically stressed or overworked tissues often experience low oxygen levels. By flooding the body with elevated oxygen, HBOT naturally helps calm the body’s pathways and reduces the presence of stress-induced elements.
Q: What is the difference between Infrared Therapy and Hyperbaric Oxygen Therapy (HBOT)? A: They approach wellness from opposite angles. Infrared therapy works from the outside-in, using soothing external heat to improve surface-level blood flow and relax tense muscles. Hyperbaric oxygen therapy works from the inside-out, delivering pure oxygen under gentle pressure deep into your tissues and bloodstream to accelerate overall body recovery.
Usage, Results & Expectations
Q: How many sessions are needed to see results? A: Research recommends 60 sessions to complete the first full HBOT cycle, ideal at 3 to 5 times per week.
Q: When can I expect to see changes in my body? A: Many clients notice better sleep quality and higher energy levels after their very first session. For long-lasting wellness and longevity benefits, research suggests a foundational cycle of at least 60 sessions. Because of this timeline, most clients find it ideal to lease a Cocoon to enjoy daily at home.
Q: Can you share more about your sleep training observations? A: We incorporated the soft-shell cocoon into a program with 20 participants through a sleep training organization. To maximize the restorative benefits of the cocoon, participants also followed healthy sleep hygiene habits, which included avoiding caffeine and turning off electronic screens for one hour before bedtime.
Safety, Setup & Electronics
Q: Is it safe to place the Cocoon® indoors? A: Yes. Instead of flammable oxygen tanks, we use an oxygen compressor, which is non-flammable and requires no refills.
Q: Will HBOT cause oxygen toxicity? A: Oxygen toxicity occurs under a combination of high pressure, high oxygen levels, and over a prolonged period of time. For your safety, our cocoons® cap sessions at 120 minutes, while our Air-Break Technology introduces brief intervals of regular air to safely prevent oxygen toxicity in our cocoon®.
Q: Why don’t we recommend bringing a mobile phone or laptop into the O2genes Cocoon®? A: To ensure your safety and maximize treatment efficacy, we follow standard hyperbaric safety protocols. Devices powered by alternating current (AC) or lithium-ion batteries (such as phones and laptops) are not allowed inside the cocoon®. While our entertainment system uses direct current inside the cocoon®, you can still enjoy video, surf the internet, and listen to music during HBOT.
Q: If personal electronic devices aren’t recommended inside the Cocoon, why is there an entertainment screen?A: Personal devices like mobile phones are not engineered for pressurized oxygen environments. The built-in entertainment screen is specifically designed for the Cocoon. It runs on Direct Current (DC) power, which is converted internally and is significantly safer in a pressurized environment compared to the Alternating Current (AC) supplied by standard wall outlets.
Warranty & Maintenance
Q: What is the warranty and maintenance schedule? A: We offer a warranty OF Up to 2 years. Routine maintenance is scheduled every 3 to 6 months.
Delivery, Shipping & Payment
Q: Are we able to ship to other countries?
A: Yes, we have local teams in Hong Kong, Southeast Asia, and Dubai.
For Singapore Clients: We review your floor plan to ensure manual moving is possible.
For Overseas Clients: Delivery is handled via sea freight, taking 3 to 4 months from order placement to on-site installation.
Q: Do you accept installment payments? A: We do not offer direct in-house installments, but we can recommend third-party hire-purchase companies that provide financing options. Please note that these are external loans subject to their respective interest rates.
Compliance & Market Presence
Q: Do you require a permit or license to sell these Cocoons? A: No medical permit or license is required because our Cocoons are designated as premium wellness and lifestyle products rather than medical devices. However, our products comply fully with ISO and CE international standards and were engineered by our founder, an expert in the hyperbaric industry.
Q: How many clinics in Singapore use your machines? A: Currently, We partner with around 8 clinics and premium wellness centers in Singapore, with a strong presence across Hong Kong, Indonesia, Malaysia, and the Philippines.
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